Frequently Asked Questions

We are a completely virtual office. As long as you are located in the State of Texas, we can meet for therapy! Technically that means our office is wherever you are.

Additionally, you can find our billing address at the bottom of the page.

At this time Invisible Strings Therapy is 100% private pay/out-of-pocket. If this changes in the future, we will change this information to reflect which insurances we are paneled with or if we offer superbills as a form of insurance reimbursement.

Our virtual platform utilizes a feature which takes out payment for a session automatically after the session has been completed, typically between 2-4am. If there is ever an error, our staff will reach out to you directly to resolve the issue.

If you have or suspect you have ADHD or ASD (autism), chances are high that you will be a good fit. However, we can figure this out together during your initial appointment or during a free 15-minute consult. If you feel like it’s not a good match, please let us know and we will provide you with recommendations for services which match your needs. If we feel like there isn’t a good match, which can happen for a number of reasons, we will also let you know before we determine together how to move forward.

The length of therapy depends on a number of factors such as number of co-occurring diagnoses, your personal therapy goals, the level of functional impairment (felt difficulty) related to one or more symptoms, etc. On average, therapy at Invisible Strings tends to last between 3-6 months.

If you ever need to pause or stop therapy, you can do so at any time. It is helpful if you provide information about this with your therapist who can see if something can be adjusted such as therapeutic approach or temporary price reductions, among others.

Appointments are 53-60 minutes in length.

We offer weekly and biweekly options, depending on match and availability. More frequent sessions may be available upon request.

In general, we refrain from offering sessions less frequently that biweekly to new clients. With existing clients, this is a potential option toward the end of therapy.

After you navigate to the “book now” button and set up your appointment (or call/text to request an appointment), you will be asked to fill out a short form with a few questions to give your therapist an idea of what is going on and what you are looking for.

During this session, your therapist will go over this information with you and inform you of relevant company policies so that we can determine whether there is a good fit.

Generally, we are assessing if virtual therapy makes sense for your symptoms. This includes on symptom presentation, potential risks (suicidal ideation, self-harm, etc.), finances, and personality/therapy match.

After you book an initial appointment and we determine to move forward, you will be sent a packet by email/text to complete before your scheduled session. You will provide information about why you are wanting therapy, general medical and family information, and goals for therapy. You will also be able to see and consent to our various practice policies.

On the day of your appointment, your therapist will walk through the information you provided and ask additional questions to better understand what you are looking for in therapy (we call this treatment planning) and to determine if any diagnosing is required. If this is the case, your therapist will communicate this information to you during this or future sessions, as applicable.

Throughout this session, you are invited to share relevant information and may ask questions to help determine if it feels like a good fit.

At the end of the session, should you decide to continue with your therapist, you will set an appointment for your next session. If you or your therapist determines that it’s not a good fit, referrals and recommendations will be provided to you for next steps.

By law, health care providers are required to give clients who do not have insurance or are choosing not to use their insurance an estimate of the cost of their medical services (including psychotherapy). You have the right to a Good Faith Estimate of the cost of non-emergency services prior to the start of care and to receive an update during the course of your treatment, by requesting one from your provider. For more information about the Good Faith Estimate, your rights, how to dispute a bill, you may visit www.cms.gov/nosurprises